Terms of Service

Last updated: December 14, 2025

1. Acceptance of Terms

By accessing and using Clayd ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Description of Service

Clayd is a digital service that uses artificial intelligence to generate pottery mockup images based on your uploaded photos and design specifications. The Service provides:

  • AI-generated mockup images of your designs on pottery products
  • Digital image files for download
  • Instructions and guidance for your pottery projects

IMPORTANT: This is a digital service only. You will NOT receive any physical products, pottery items, or tangible goods. All deliverables are digital files (images and instructions) only.

3. User Accounts and Credits

To use the Service, you must create an account and purchase credits. Each mockup generation consumes credits from your account balance. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. AI-Generated Content and Limitations

Our Service uses artificial intelligence technology to generate mockup images. You acknowledge and agree that:

  • AI-generated results may vary in quality and accuracy
  • Complex or unclear requests may result in outputs that do not perfectly match your expectations
  • The AI model may struggle with highly intricate designs or unusual specifications
  • We do not guarantee that every generated mockup will meet your exact requirements
  • Results depend on the quality of your uploaded images and the clarity of your instructions

We are not liable for suboptimal results when your request is too complicated, unclear, or beyond the current capabilities of our AI technology.

5. Acceptable Use

You agree not to:

  • Upload images that contain illegal, offensive, or inappropriate content
  • Upload images that infringe on intellectual property rights of others
  • Use the Service for any unlawful purpose
  • Attempt to reverse engineer, decompile, or extract the underlying AI models
  • Use the Service in any way that could damage, disable, or impair the Service
  • Share your account credentials with others

6. Intellectual Property

You retain ownership of the images you upload. By using the Service, you grant us a licence to process your images for the purpose of generating mockups. The generated mockup images are provided to you for your personal or commercial use. However, you may not resell or redistribute the Service itself.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or completely secure. We do not warrant that the results obtained from using the Service will be accurate, reliable, or meet your expectations.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLAYD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Technical Issues and Support

If you experience technical issues, errors, or problems with the Service that prevent you from receiving your mockups, please contact our support team. We will investigate and may provide assistance, credit refunds, or regenerate mockups on a case-by-case basis at our discretion.

However, dissatisfaction with AI-generated results due to the inherent limitations of the technology (as described in Section 4) does not constitute grounds for refunds or additional credits.

10. Modifications to Service and Terms

We reserve the right to modify or discontinue the Service at any time, with or without notice. We also reserve the right to update these Terms of Service at any time. Your continued use of the Service after any changes constitutes acceptance of the new terms.

11. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms of Service or for any other reason at our discretion. Upon termination, your right to use the Service will immediately cease, and any unused credits will be forfeited.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Clayd operates, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms of Service or need support, please contact us through our support channels available on the website.